Terms of Service

Overview

Welcome to Northbay Co.

These Terms of Service govern your use of our website and the purchase of products from Northbay Co. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, please do not use our website.

Business Information

Business Name: Northbay Co.

ABN Number: 65737020926

Business Address:

2/290 Boundary Street
Spring Hill
QLD 4000 Australia

Email: info@northbayco.com.au

Phone: 0480850767

Website Use

By using this website, you agree to:

Use the website only for lawful purposes.
Provide accurate and complete information when placing an order.
Not interfere with the operation or security of the website.
Not attempt to gain unauthorised access to any part of the website.

We reserve the right to refuse service, suspend access, or cancel orders where misuse of the website is identified.

Product Information

We make reasonable efforts to ensure product descriptions, specifications, pricing, and images are accurate.

However:

Product colours may vary depending on screen settings.
Product specifications may change without notice.
Minor variations in appearance or packaging may occur.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

Pricing

All prices displayed on our website are shown in Australian Dollars (AUD) unless otherwise stated.

Prices are subject to change without notice.

In the event of a pricing error, we reserve the right to cancel or refuse affected orders and provide an appropriate refund where payment has already been processed.

Orders

By placing an order, you agree that:

All information provided is accurate.
You are authorised to use the selected payment method.
Your order may be subject to review and verification.

We reserve the right to cancel or decline any order where necessary.

Shipping

Orders are generally processed within 1 business day.

Estimated delivery time within Australia is typically 2–7 business days.

Delivery times are estimates only and may vary due to factors outside our control.

Please refer to our Shipping Policy for additional information.

Returns and Refunds

Returns and refunds are handled in accordance with our Refund & Returns Policy and applicable Australian Consumer Law.

Please review our Refund & Returns Policy before making a purchase.

Intellectual Property

All content on this website, including but not limited to:

Text
Graphics
Images
Logos
Product content
Website design

is the property of Northbay Co or its content providers and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Northbay Co shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes any rights or remedies available under Australian Consumer Law.